Let’s Learn

How to send a message via:

  • Text
  • Email 
  • Facebook 
  • Twitter
  • LinkedIn
  • WhatsApp
  • Snapchat


Through the mobile fundraising app, you can send messages via text, email, Facebook, Twitter, LinkedIn, WhatsApp, or Snapchat.  Remember, if you disabled a channel, you won’t see it as an option when you go to send a message.   

You can always adjust your social channel preferences under Account Settings by going to the cog icon in the upper right-hand corner and selecting Social Channels. Please note that if an icon is greyed out, this means it is disabled. To enable, simply select the icon to highlight it. 

Sending a Text

                                                                                                                                                        

Step 1: Tap on the speech bubble icon that appears when you select a message. 

Step 2: When you tap on that icon, the message will open as a new text message on your phone. 

Step 3: The message will be prefilled for you! Please feel free to personalize it as you see fit. Each message also includes a link to your personal donation page.

Step 4: To send the text, select your friends from your personal address book, and select send. 


Using Email

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Step 1: Tap on the envelope icon that appears when you select a message.

Step 2: A new email will open on your phone using your phone’s default or preferred email address. 

Step 3: The email subject and body message will be prepopulated for you. Please feel free to make any edits. All emails will include a link to your personal page so that anyone who receives the email can quickly click to donate.

Step 4: Choose your recipients using your phone’s address book.

Step 5: Select Send


Using Facebook

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Step 1: Tap on the Facebook icon that appears when you select a message.

Step 2: The first time you select Facebook, you will need to connect the app to your Facebook account so it can post on your behalf. Just follow the instructions within the pop-up window to connect your account. You will only have to do this once.

Step 3: Select on the option to post a Message or Video

  • If you selected message, click on post when you see the Facebook posting appear.
  • If you selected video, you will see pop up alerting you that the content is being copied, select okay. This simply means that the content for your post has been copied to your clipboard. You’ll use this later when creating your Facebook message. 
    1. Select the option to Take a video or Select from camera roll
    2. Once you are ready to post to Facebook, click and hold your screen until you see the option to paste. Click paste and the content as well as the URL that was automatically copied to your clipboard will show up on the post. This step is very important as it will have a link to your personal page or personal donation page. 

Step 4: Change the prepopulated copy as you’d like and then click Post.


Using Twitter

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Step 1: Tap on the Twitter icon that appears when you select a message.

Step 2: The first time you select Twitter, you will need to connect the app to your Twitter account so it can post on your behalf. Just follow the instructions within the pop-up window to connect your account. You will only have to do this once. 

Step 3: After granting access, you’ll see the option to Use Logo Image (this is the organization’s logo), select this option. 

Step 4: You’ll see another pop up with the prepopulated tweet message. You can customize the message as you see fit. 

Step 5: Click Tweet to post your message. 


Using LinkedIn

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Step 1: Tap on the LinkedIn icon that appears when you select a message.

Step 2: The first time you select LinkedIn, you will need to connect the app to your LinkedIn account so the app can post. Follow the instructions within the pop-up window to connect your account. LinkedIn may require you to sign into your account every time you post a message.

Step 3: Once LinkedIn has been authenticated, a pop up will display advising that your message has been copied to your clipboard. Click OK after reading this message.

Step 4: You will have the option to Share in a post or Send as a private message.  

Step 5: After making your selection, tap on your screen in the message section and then click paste. This will paste the message and a URL from your clipboard. Edit the message to your liking. 

Step 6: Select post to send or share your message. 


Using WhatsApp

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Please note that before selecting this option, be sure to have the WhatsApp app installed on your phone. 


Step 1: Tap on the WhatsApp that appears when you select a message.

Step 2: WhatsApp will open with your recent chats.

Step 3: Select the chat you would like to send a message to, or you can search for the person in the search bar. 

Step 4: Once you select the person by clicking on the circle next to their name, the message will prepopulate for you. Edit the message to your liking. 

Step 5: Select send to send your message. 


Using Snapchat

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Step 1: Tap on the Snapchat ghost icon that appears when you select a message.

Step 2: When you tap on the icon, you will see 4 different options to post:

  • Take a Video
  • Select a Video from Device
  • Take a Picture
  • Select Picture from Device

Step 3: After you choose one of the options above, the image or video should appear in the Snapchat app.

Step 4: Adjust the prepopulated message to your liking, make your story time unlimited, and share your story with your friends.

When your friends receive the Snapchat message, there will be a link at the bottom of the post. They should then be able to swipe up on the post and be taken to your personal page or personal donation form. 


NoteIf the message contents do not populate, please submit a support ticket for research