Support Center

Can I Thank an Anonymous Donor?

Last Updated: Nov 07, 2018 10:39AM CST
Unfortunately, if a donation is received but the donor has opted to remain anonymous users will not be able to thank the donor via the app. As all anonymous donations do not appear on the Thank Donors section of the app, due to the donor opting to remain anonymous.

The donation amount is credited to the user and the raised amount will display the correct amount including the donation amount. However, the donors name will not appear in the app. 
5d2f485d4ba829a78818235252f5a075@boundlessfundraising.desk-mail.com
http://assets3.desk.com/
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